FAQ

. What does your company do? We specialize in providing high-quality vitamins and supplements designed to support your overall health and wellness. In addition to offering a variety of trusted third-party brands, we also proudly feature our own line of expertly formulated supplements, ensuring you get the best in health products.

2. How can I contact customer support? You can reach our customer support team via email at (pierreobusiness@gmail.com), by phone at +1 508 815 7080. We're here to assist you with any inquiries or concerns!

3. What are the key features of your products? Our products are formulated using high-quality, natural ingredients, with an emphasis on safety and efficacy. Many of our supplements are non-GMO, gluten-free, and made without artificial preservatives or fillers. We also offer vegan-friendly options for customers with dietary restrictions.

4. How do your products work? Each product is designed to support specific areas of health, such as immune function, energy levels, and skin health. Detailed usage instructions are provided on every product page, but generally, most of our supplements should be taken daily with food or water unless otherwise directed by a healthcare professional.

5. Are your products safe or FDA approved? While dietary supplements are not FDA-approved, we ensure that all of our products are manufactured in FDA-registered facilities and adhere to Good Manufacturing Practices (GMP). We rigorously test our products to meet safety standards.

6. How long does shipping take? Shipping within the U.S. typically takes 3-7 business days. For international orders, shipping times vary depending on the destination but generally take 7-21 business days. You can track your order using the tracking link sent via email once your order is shipped. 7. What are your shipping fees? Shipping is free on orders over $50 within the U.S. For orders below that amount, a standard shipping fee of $5.99 applies. International shipping rates are calculated at checkout based on your location.

8. Do you ship internationally? Yes, we ship to most countries worldwide. International shipping fees and delivery times will be calculated at checkout based on your location.

9. What payment methods do you accept? We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Apple Pay. Payments are processed securely through our encrypted platform to ensure your information is protected.

10. How secure is my payment information? We use industry-standard encryption to protect your payment details. Our payment processing partners are fully PCI-compliant, ensuring that your personal and payment information is kept safe and secure.

11. What is your return policy? We offer a 30-day return policy on unopened and unused products. If you're not satisfied with your purchase, contact our customer service team within 30 days of receiving your order for a return authorization.

12. How do I request a refund? To request a refund, please email (pierreobusiness@gmail.com) with your order number and reason for the return. Once your return is approved and the product is received back in our warehouse, we will issue a refund to your original payment method.

13. How do I create an account? You can create an account by clicking the "Sign Up" button at the top right of our website. Simply fill in your details, and you'll be able to manage your orders, track shipments, and save your favorite products.

14. How can I reset my password? If you've forgotten your password, click "Forgot Password" on the login page, and we'll send you an email with instructions on how to reset it.

15. Are your products always in stock? We strive to keep our products fully stocked, but high demand may occasionally cause some items to be temporarily unavailable. If an item is out of stock, you can sign up for an email notification to be alerted as soon as it becomes available again.

16. Can I pre-order items? Yes, some products may be available for pre-order before they are officially launched. Pre-ordered items will ship as soon as they are back in stock, and you'll be notified of the expected delivery date.

17. Do you offer discounts or promotional codes? Yes, we frequently run promotions and offer discount codes to our customers. To stay updated on the latest deals, sign up for our newsletter or check our homepage for current offers.

18. Can I apply more than one coupon code? Our system only allows one coupon code per order. However, we often run promotions where discounts are automatically applied at checkout, allowing you to save without needing a code.

19. Do you offer subscriptions? Yes! We offer a subscription service for our best-selling vitamins and supplements. You can choose to have products automatically delivered to your door every 30, 60, or 90 days, with an option to cancel or pause at any time.

20. How can I cancel or pause my subscription? You can manage your subscription through your account page. Simply log in, and you'll have the option to pause, cancel, or adjust your subscription frequency at any time.

21. How do I troubleshoot issues with my product? If you're experiencing any issues with our products, please refer to the troubleshooting guide on the product page, or contact our customer support for assistance.

22. What should I do if I encounter a problem on the website? If you're having trouble navigating the website or completing a purchase, try refreshing your browser or clearing your cache. If the issue persists, reach out to our customer service team for assistance. This comprehensive FAQ section will help guide your customers through common questions and ensure a smooth experience on your site.

Vita Shoppee offers a comprehensive range of high-quality vitamins, minerals, herbal supplements, and wellness products tailored to support various health needs. Our product categories include multivitamins, immune support, probiotics, protein powders, and specialty supplements designed for specific health goals such as weight management, stress relief, and joint health. To determine which vitamins or supplements are right for you, we recommend consulting with a healthcare provider or one of our knowledgeable in-store staff members. They can provide personalized advice based on your health goals and current medical conditions. Vita Shoppee is committed to helping you make informed decisions about your wellness journey, ensuring you get the most suitable and effective products for your needs.

At Vita Shoppee, we offer an extensive range of high-quality vitamins and dietary supplements to support your overall health and wellness. Our product categories include: 1. **Vitamins and Minerals**: Essential nutrients like Vitamin A, C, D, E, B-complex, calcium, magnesium, and zinc to promote general health. 2. **Herbal Supplements**: Natural extracts such as turmeric, ginger, echinacea, and ginseng that are known for their health-boosting properties. 3. **Sports Nutrition**: Protein powders, amino acids, and recovery formulas designed to enhance athletic performance and muscle recovery. 4. **Weight Management**: Supplements that assist with weight loss or weight maintenance, including appetite suppressants, metabolism boosters, and meal replacements. 5. **Specialty Supplements**: Probiotics, omega-3 fatty acids, antioxidants, and other specialized formulations tailored to address specific health concerns such as joint health, digestive support, and heart health. 6. **Children’s Health**: Safe and effective vitamins and supplements formulated specifically for the nutritional needs of children. Our knowledgeable staff is available to provide personalized advice and help you select the right products to meet your individual health goals. At Vita Shoppee, we are committed to providing our customers with the best products and fostering a holistic approach to wellness.